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FAQ's

FREQUENTLY ASKED QUESTIONS:

What is the best way of getting in contact with you?

Always email us! We do not have a phone

number as we like to keep a record of everything. 

no12bookings@gmail.com

Where is the closest car park?

The closet car park is the NPC on St James' Street 

5 St James's St, Nottingham NG1 6EY

Do you allow children into the restaurant? 

Yes! We welcome everyone, please always leave a note on your booking about all of your guests. This way we can get highchairs ready and put you in the most suitable area of the restaurant. 

Can I bring my dog?

Yes, we are always dog friendly. If you do not want to be near dogs, please let us know on your booking 

 

 

I have allergies, can you cater for me?

There are a lot of allergies we can cater for but please always double check with us before making a reservation. Email the details of your allergies to us and we will speak to the kitchen team directly. no12bookings@gmail.com

I would like to book for a large party is this something you offer?

Please head to our private hire page for more information 

I have bought a gift voucher but I have put the wrong shipping address, what do I do?

Please email us as soon as possible to let us know however once the products have been sent out we cannot cancel or redirect the order.

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